Keeping communication professional and simple with Ziik

About the company

Barbarinn, an Icelandic chain of barbershops, needed a better way to manage internal communication. With two locations in Reykjavik and a small but dedicated team of ten employees, their day-to-day operations relied on SMS, Messenger, emails, and phone calls – an unstructured system that blurred the lines between work and personal life. Searching for an easy-to-use, professional solution, COO Fjóla Valdís Árnadóttir found the perfect fit with Ziik.

Challenges before Ziik?

Before adopting Ziik, internal communication at Barbarinn lacked structure. Important updates were scattered across different channels, from text messages to social media, leading to missed information and inconsistent knowledge-sharing.

“It was frustrating to receive work messages on Facebook at six o’clock on a Friday evening. It felt like having an unexpected visitor in my home,” says Fjóla Valdís Árnadóttir.

Additionally, Barbarinn explored various intranet and communication tools, but most solutions were designed for larger companies and came with a high price per user. With Workplace from Facebook shutting down in 2025, they needed a cost-effective and easy-to-use alternative.

Requirements for a new solution

When they started looking for a new intranet platform, Barbarinn’s top priorities were:


• Messaging & social feed – A dedicated space for professional communication.

• Manual storage – A simple way to create, update, and share manuals.

• User-friendly experience – A tool that employees could use without training.
• Mobile phone-based – Barbarinn employees need to be able to access the platform whenever and wherever
• Platform agnostic – The solution shouldn’t require users to have accounts with specific e-mail services

Ziik checked all the boxes. The platform’s familiar social-media-like interface meant employees intuitively knew how to navigate it from day one. No complicated setup, no lengthy onboarding – just instant usability.

“Ziik is as easy as using any social media app. Our team picked it up immediately, and now everything is in one place, accessible to everyone, anytime,” says Fjóla Valdís Árnadóttir. 

Results

Since implementing Ziik, Barbarinn has seen major improvements in internal communication and workflow efficiency:

• Clearer communication – No more scattered messages across different apps.

• Better work-life balance – Work conversations happen in Ziik, not in private messages.

• More structured knowledge-sharing – Manuals are easy to create, store, and update.

• Guaranteed information flow – Features like read receipts ensure important updates, such as pricing changes and salary adjustments, reach everyone.

“I think people will be surprised at how easy and comfortable it is to create, update, store, and share manuals with Ziik. It simply just works – and unlike other services like Google Docs or SharePoint, it doesn’t require our users to set up additional accounts with them,” explains Fjóla Valdís Árnadóttir.